Help center

FistBump — Support

Need help with the FistBump app? You're in the right place.

Contact us: support@fist-bump.eu We aim to respond within 1–2 business days.

When you write to us, it helps to include your account email, your device model and iOS version, the app version, and a short description of the issue (a screenshot is great too).

Common topics

Account & sign-in

Create an account or sign in with email or Google Sign-In.
Trouble signing in? Make sure you're using the same method you signed up with. If you're stuck, email us and we'll help recover access.

Deals & agreements

Brands and agencies send you deals in the app. Open a deal to review the brief and terms.
You can accept a deal and sign the agreement directly in the app. Once signed, you'll see the work and deadlines in your deal.

Uploading content

Upload your drafts for each deliverable from the deal screen.
The brand's team reviews your draft and either approves it or sends feedback. You can upload a new version anytime — revisions are unlimited.

Getting paid

Payments are handled securely through Stripe and PayPal. Set up or update your payout details when prompted.
Payout timing follows the terms of your specific deal. If a payment looks delayed or missing, contact us with the deal name and date.

Notifications

Turn push notifications on/off anytime in your device's Settings → Notifications → FistBump.

Delete your account

You can delete your account and personal data at any time:

In the app: Profile → Settings → Delete account.

Or email support@fist-bump.eu and we'll process your request. Some records (for example, signed agreements and payment records) may be retained where required by law — see our Privacy Policy.

Report a problem or send feedback

Found a bug or have a suggestion? Email support@fist-bump.eu — we read everything and it genuinely helps us improve.

Legal

Privacy Policy: /privacy
Terms of Use: /terms